What you and Lumex^™ agree to

01 Acceptance

By accessing or using Lumex^™, you agree to these terms. If you do not agree, please do not use the service. These terms are an electronic record under the Information Technology Act, 2000 and do not require a physical signature.

02 About Lumex^™

Lumex^™ is operated by Webority Technologies Private Limited (CIN: U72900HR2019PTC079747) (registered in Gurugram, India). It is a software platform for lightning risk assessment to IEC 62305-2, AS 1768 and NFPA 780.

Lumex^™ is a tool, not an assessment. It does not perform the assessment for you, and it does not replace the qualified engineer who carries it out and signs the report. Final responsibility for the assessment and the protection design rests with that engineer.

03 Eligibility: business use only

Lumex^™ is sold to businesses, not to consumers. You may open an account only in the course of a trade, business, craft or profession, and you confirm you are doing so. At checkout we ask for a GSTIN if your billing address is in India, or a business tax-registration number if it is elsewhere, or a declaration that you are buying for business purposes, and we may decline or close an account opened outside that basis.

You must be at least 18 years old and authorised to act for the firm or organisation you register. You confirm that the information you provide is true, accurate and your own to share.

Because Lumex^™ is not sold to consumers, consumer-specific rights such as the statutory cancellation or cooling-off period do not apply to your purchase. Cancellation and refunds are governed by our Cancellation & Refund Policy.

04 Accounts & workspaces

You sign in with your email and password, or with single sign-on through Microsoft Entra ID or Google Workspace where your plan includes it. Keep your access secure and report any unauthorised use to privacy@lumex.zone. A workspace is shared by your team; the Admin manages roles and billing, and you are responsible for the actions of users you invite.

05 Plans, seats & fees

Lumex^™ is a paid subscription service with no free plan. Each plan is priced per seat, and a seat is one person with their own login in your workspace. Projects, assessments and report downloads are not metered or charged separately. Some plans require a minimum number of seats, shown on the pricing page. Fees are shown before purchase, exclusive of taxes unless stated, and we may change prices with reasonable notice under section 17.

Each seat is for one named person. You may move a seat to someone new when staff change. Sharing one login between several people is not allowed. A workspace can send up to 50 team invitations a day. In any 30 days, a workspace can add at most twice as many new people as it has seats, and at least 5. Our team can raise either limit for a workspace on request. A removed person who rejoins is not counted again.

A new workspace may start with a free trial of the length and limits shown at sign-up. A free trial needs no card. Your paid plan starts when you pay for it. Paying ends the trial that day. Reports generated during a free trial carry a watermark, except under the founding member offer.

06 Payments, renewals & refunds

Payments are processed through our payment provider (Razorpay). The country on your billing address decides the currency. If it is India, you are billed in Indian rupees, prices are shown exclusive of GST, and 18% GST is added at checkout with a GST invoice. Everywhere else you are billed in US dollars, as an export of services with no Indian tax. Every invoice is itemised. Where your country applies reverse charge, or a similar rule, to services bought from abroad, you account for that local tax yourself. Subscriptions are billed monthly or annually, as you choose, and renew automatically for the same period until cancelled. An upgrade or an added seat takes effect immediately and is charged pro rata for the rest of the current period; a downgrade or a seat reduction takes effect at the next renewal. You can cancel anytime and keep access until the end of the paid period, after which the workspace becomes read-only and you can still sign in and export your data for 12 months. After that the workspace is closed, and its work is deleted 90 days later in line with our Privacy Policy. We email the workspace's admins before each step. Where agreed with us in writing, a subscription may instead be paid by bank transfer for a fixed term. Except where the law requires otherwise, or as section 17 provides, fees are non-refundable; see the Cancellation & Refund Policy.

07 How the engine works

Lumex^™ runs the risk method of the standard you choose, IEC 62305-2:2024, AS 1768:2021 or the Annex L risk assessment of NFPA 780-2026, deterministically from the inputs you provide. You are responsible for the accuracy of your inputs and for reviewing every result. We do not guarantee that an assessment will pass, satisfy any authority, or be free of error, and Lumex^™ does not itself certify compliance.

For an IEC 62305-2 assessment, clause 7.3 NOTE 1 gives a tolerable risk of 1 × 10⁻⁵ per year as a representative value. The standard permits a different value after detailed investigation, and national or local regulation may fix the tolerable risk, the tolerable frequency of damage and the Annex A, B, C and E rules and parameter values. You are responsible for selecting the jurisdiction that applies to the structure you are assessing, and for confirming that the values Lumex^™ applied are the ones your authority requires. AS 1768:2021 and NFPA 780-2026 set their own tolerable values in their own text. For an AS 1768:2021 or NFPA 780-2026 assessment, you are responsible for confirming that the tolerable values Lumex^™ applied are the ones your project and your authority require. Under NFPA 780-2026, the owner, someone acting for the owner, or the authority having jurisdiction may set them (L.6.2).

08 Competent review is a condition of use

Lumex^™ output is not a certification and must not be issued as one. You may not issue, submit, publish or otherwise rely on a Lumex^™ assessment or report until a competent person, qualified in the jurisdiction where the structure is located, has reviewed the inputs and the result and signed it. Lumex^™ is a calculation and documentation tool; the professional judgement, the design decisions and the signature remain yours. Using an unreviewed Lumex^™ output as though it were a completed professional assessment is a breach of these terms.

09 Your content & data

You keep ownership of the data you upload and the reports you generate. You grant us a limited licence to host and process that content solely to provide the service. You confirm you have the right to upload the documents and information you put into Lumex^™.

Where you upload personal data about your own clients, you are the controller and we are your processor. The data-processing terms in our Privacy Policy apply to that processing and form part of these terms: the purposes and duration of processing, the categories of data and data subjects, our obligation to act only on your documented instructions, confidentiality, the security measures, the sub-processor list and our notice of changes to it, our assistance with data-subject requests, breach notification without undue delay, and deletion or return on termination. No separate signature is required, though we will sign a standalone Data Processing Agreement on request.

10 Acceptable use

You agree not to use Lumex^™ for any unlawful purpose, not to misrepresent yourself or your authority, not to upload malware, and not to reverse-engineer, scrape, overload or disrupt the service. You may not resell or sublicense access without our written permission.

11 Intellectual property

The Lumex^™ platform, software, design and content belong to Webority Technologies Private Limited and are protected by law. We grant you a limited, non-exclusive, non-transferable right to use the service while your account is active. Your firm's branding and your assessment content remain yours.

12 Disclaimers

The service is provided "as is" and "as available". Lumex^™ supports lightning risk assessment; it does not provide engineering, legal, financial or other professional advice, and it does not replace the published standard or the professional judgement of a qualified engineer.

13 Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the service is limited to the total fees you paid us for Lumex^™ in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental or consequential losses.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be excluded or limited. Where a mandatory law in your country gives you rights that these terms cannot reduce, those rights are unaffected.

Lumex^™ is a calculation and documentation tool, and the limit above is set against that role. It does not carry professional indemnity for the engineering judgement in an assessment: the assessment is yours, signed by your competent person under section 08, and any professional indemnity cover for it is yours to hold.

14 Indemnification

You agree to indemnify and hold Webority Technologies harmless against third-party claims, losses and costs arising from your breach of these terms, your misuse of the service, or the content you upload.

15 Suspension & termination

Either party may terminate at any time. We may suspend or terminate access if you breach these terms or to protect the service or other users. On termination, a workspace Admin can export the workspace's data for a reasonable period, after which it is deleted in line with our Privacy Policy. Clauses that by their nature should survive termination will continue to apply.

16 Governing law & disputes

These terms are governed by the laws of India. Any dispute will be resolved by arbitration seated in Gurugram, Haryana under the Arbitration and Conciliation Act, 1996, and the courts at Gurugram will have exclusive jurisdiction over matters not subject to arbitration.

Lumex^™ is sold to businesses only (section 03), so this clause is a commercial choice of forum between businesses. Where a mandatory law in your country gives you a right to bring proceedings in your own courts, or applies its own consumer or contract protections regardless of this clause, that law prevails and nothing here is intended to displace it.

17 Changes to these terms

We may update these terms from time to time. We give at least 15 days' notice by email before any material change takes effect. Continuing to use Lumex^™ after that date means you accept the updated terms.

If you do not accept a material change, you may terminate before it takes effect and we will refund the unused portion of any period you have already paid for. A change is material if it reduces the service, increases the price, or shifts risk to you.

18 Contact