FAQs

Your lightning risk questions, answered

What Lumex™ is, what you get, and how it follows each standard's method.

Frequently asked questions about Lumex and lightning risk assessment
About Lumex™

What Lumex™ is and what you get

What is Lumex™?

Lumex™ is web software for lightning risk assessment under IEC 62305-2:2024, NFPA 780-2026 Annex L and AS 1768:2021. You choose the standard, describe the structure, its surroundings and its services, and Sphera, the Lumex™ engine, works out each risk by that standard's own method. You get the working behind every figure, plus a full and a short PDF report. Lumex™ is built by Webority Technologies and runs in the browser.

Does AI calculate my risk figures?

No. Every figure comes from Sphera, which follows the method of the standard you chose, so the same inputs always give the same numbers. Lumi, the Lumex™ assistant, writes the report narrative around those figures: an executive summary, the methodology, the findings and the recommendations. It also explains any figure from the assessment's own working. It never sets the verdict, and the engineer who signs the report stays responsible for it.

Does Lumex™ design the protection system or certify the building?

No. Lumex™ assesses the risk and recommends the smallest set of protection measures that brings it within the tolerable value, such as a protection level or surge protection. It does not draw the air terminals, conductors or earthing layout, and it does not certify a structure. A competent person designs the system to the standard and signs the report, and the report says so on its legal page.

How is Lumex™ different from a spreadsheet?

A spreadsheet hides its formulas, ages with the edition it was built on and keeps no record of who changed what. Lumex™ runs the current edition of each standard, shows the clause or table behind every figure, keeps each assessment's review history and an audit log, and lets your whole team work in one workspace. It ends in a report a reviewer can follow, not a grid of numbers.

Does Lumex™ handle periodic LPS inspections?

Yes. Once an assessment is approved, you can track the protection installed after it. Lumex™ keeps its inspection due dates from the intervals in IEC 62305-3, NFPA 780 or AS 1768, and emails two months before each one. You plan each visit and assign it to a surveyor. On the visit you work through the checklist, record the readings at each test point, log defects and add photos. A reviewer signs the inspection off, and you issue its inspection report to your client. An evidence pack puts the approved assessment report, the latest inspection report and every defect with the state of its repair into one PDF for an owner or an authority. Every assessment also carries a review date the engineer sets, with the same reminders.

Can I put my own branding on the reports?

Yes. On Professional your logo and firm name go on the cover and the page footer, with your contact details. Enterprise adds full white label: your colours through the report, your own statement and disclaimer, and no Lumex™ branding. One liability statement from Lumex™ stays on every report. Reports made during the 30-day free trial carry a TRIAL watermark instead. The pricing page lists what each plan includes.
Pricing & access

Pricing and plans

How much does Lumex™ cost?

Plans are priced per seat, with unlimited projects, assessments and report downloads, so you pay for the team, never per report. You buy either plan online, monthly or yearly. The current prices are on the pricing page.

Is there a free trial?

Yes. Professional starts with a 30-day free trial with 3 seats, 3 clients, 3 projects, 5 assessments and 50 Lumi messages a day for each person. Enterprise has no trial. A free trial needs no card. Your paid plan starts when you pay for it. Paying ends the trial that day. Reports made during the trial carry a watermark, which goes once you subscribe. Reports made under the founding member offer carry no watermark. There is no permanently free plan.

How do I get started?

Create an account from the Get started button, choose a plan and start your free trial. No card is needed. Your workspace opens straight away. Create a project, pick the standard for its first assessment and work through the steps to a result and a report. You can invite colleagues and give each one a role as soon as the workspace is open.

Can I see a sample report before I sign up?

Yes. The pricing page has a sample PDF for each standard: one for IEC 62305-2:2024, one for NFPA 780-2026 and one for AS 1768:2021. Each is a worked example made in Lumex™, so you can read the figures, the working and the layout before you start a trial. The NFPA 780 and AS 1768 pages link to their own samples too.

Do I need to install anything?

No. Lumex™ runs in the browser, so there is nothing to install or license per machine. Your team signs in from any computer and works in one shared workspace. Engineers and Reviewers see the projects assigned to them. Everyone else sees every project. Reports download as PDF files, and an Admin can export the whole workspace as one ZIP file whenever you want an offline copy, and an Engineer can export the projects assigned to them.

Can I get a walkthrough before I buy?

Yes. Book a demo, pick a free time, and a 30-minute Microsoft Teams call is booked for you. Someone from our team runs an assessment live in Lumex™, from the first input to the finished report, and answers your questions as you go. If you would rather explore on your own, you can skip the call and start the free trial straight away.
The standard, fit & data

Who it is for, the standard and your data

Who is Lumex™ for?

Anyone who has to produce a lightning risk assessment, for their own sites or for clients. That includes electrical and MEP consultancies, lightning protection installers and auditors, and in-house engineering, facilities and safety teams at data centres, hospitals, telecom, industrial and other high-value sites. A team of one works the same way as a large firm, with each person's role set in the workspace.

Which standards does Lumex™ support?

Three, each run by Sphera with its own standard's method: IEC 62305-2:2024 (Edition 3), used across most of the world; the Annex L risk assessment of NFPA 780-2026 for the United States; and AS 1768:2021 for Australia. You pick the standard when you start an assessment, the inputs follow that standard, and the report cites it throughout. Every plan includes all three.

Which regions does Lumex™ serve?

Lumex™ is available worldwide. Workspaces in India are billed in Indian rupees with GST, and every other workspace is billed in US dollars. Where IEC 62305-2 or a national adoption of it applies, such as IS/IEC 62305-2 in India or EN IEC 62305-2 in Europe, Lumex™ runs the 2024 edition and applies the national rules it holds for your country. In the United States it runs NFPA 780-2026, and in Australia AS 1768:2021. New Zealand still uses AS/NZS 1768:2007, which Lumex™ does not run.

Where is my data stored, and how is it protected?

Your workspace data is stored on Microsoft Azure in India. The model behind Lumi, which answers questions, drafts report narratives and reviews drafts, runs on Azure in the United States. Data is encrypted with TLS 1.2 or later in transit and AES-256 at rest, and each workspace is kept apart from every other, so one firm never sees another's records. Roles decide what each person can open or change. Our privacy policy has the detail.

Which privacy laws cover my data?

We handle personal data under the law that applies to you: the GDPR or UK GDPR in Europe and the UK, India's Digital Personal Data Protection Act in India, and the equivalent law in your market. Where data from Europe or the UK is processed in India or, for Lumi, in the United States, we rely on the Standard Contractual Clauses. Our privacy policy sets out what we collect and why.

Can I export or delete my data?

Yes. An Admin can download the whole workspace from Settings as one ZIP file of every report and its images. An Engineer can download the same for the projects assigned to them. To have personal data erased, follow the steps on the data deletion page. After an account closes we keep its workspace data for 90 days, so a mistaken closure can be undone, then delete it, except records the law makes us keep, such as tax invoices.

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