01 Acceptance

By accessing or using Lumex, you agree to these terms. If you do not agree, please do not use the service. These terms are an electronic record under the Information Technology Act, 2000 and do not require a physical signature.

02 About Lumex

Lumex is operated by Webority Technologies Private Limited (registered in Gurugram, India). It is a software platform for IEC/EN 62305 lightning risk assessment.

Lumex is a tool, not an assessment. It does not perform the assessment for you, and it does not replace the qualified engineer who carries it out and signs the report. Final responsibility for the assessment and the protection design rests with that engineer.

03 Eligibility

You must be at least 18 years old and authorised to act for the firm or organisation you register. You confirm that the information you provide is true, accurate and your own to share.

04 Accounts & workspaces

You sign in with your email and password. Keep your access secure and report any unauthorised use to [email protected]. A workspace is shared by your team; the Admin manages roles and billing, and you are responsible for the actions of users you invite.

05 Plans, credits & fees

Lumex is a paid service. Each workspace includes a monthly free allowance, and you can add subscriptions or credit packs for additional branded reports and inspections. Generating a final report or inspection consumes a credit; drafting and recomputing are free. Fees are shown before purchase, exclusive of taxes unless stated, and we may change prices with reasonable notice.

06 Payments, renewals & refunds

Payments are processed through our payment provider (Razorpay), with GST-compliant invoicing and multi-currency support. Subscriptions are month-to-month with no lock-in and renew automatically until cancelled; you can cancel anytime and keep access until the end of the paid period. Purchased credit-pack balances do not expire. Except where the law requires otherwise, fees and used credits are non-refundable.

07 How the engine works

Lumex runs the IEC 62305:2024 risk-management method deterministically from the inputs you provide. You are responsible for the accuracy of your inputs and for reviewing every result. We do not guarantee that an assessment will pass, satisfy any authority, or be free of error, and Lumex does not itself certify compliance.

08 Your content & data

You keep ownership of the data you upload and the reports you generate. You grant us a limited licence to host and process that content solely to provide the service. You confirm you have the right to upload the documents and information you put into Lumex. Where you upload personal data about your own clients, you act as the controller and we as your processor under a Data Processing Agreement, which is available on request. How we handle personal data is described in our Privacy Policy.

09 Acceptable use

You agree not to use Lumex for any unlawful purpose, not to misrepresent yourself or your authority, not to upload malware, and not to reverse-engineer, scrape, overload or disrupt the service. You may not resell or sublicense access without our written permission.

10 Intellectual property

The Lumex platform, software, design and content belong to Webority Technologies Private Limited and are protected by law. We grant you a limited, non-exclusive, non-transferable right to use the service while your account is active. Your firm's branding and your assessment content remain yours.

11 Disclaimers

The service is provided "as is" and "as available". Lumex supports lightning risk assessment; it does not provide engineering, legal, financial or other professional advice, and it does not replace the published standard or the professional judgement of a qualified engineer.

12 Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the service is limited to the total fees you paid us for Lumex in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental or consequential losses. Nothing in these terms limits liability that cannot be limited by law, including for fraud or wilful misconduct.

13 Indemnification

You agree to indemnify and hold Webority Technologies harmless against third-party claims, losses and costs arising from your breach of these terms, your misuse of the service, or the content you upload.

14 Suspension & termination

Either party may terminate at any time. We may suspend or terminate access if you breach these terms or to protect the service or other users. On termination you can export your data for a reasonable period, after which it is deleted in line with our Privacy Policy. Clauses that by their nature should survive termination will continue to apply.

15 Governing law & disputes

These terms are governed by the laws of India. Any dispute will be resolved by arbitration seated in Gurugram, Haryana under the Arbitration and Conciliation Act, 1996, and the courts at Gurugram will have exclusive jurisdiction over matters not subject to arbitration.

16 Changes to these terms

We may update these terms from time to time. We give at least 15 days' notice before any material change takes effect. Continuing to use Lumex after a change means you accept the updated terms.

17 Contact