01 Introduction

This Cookie Policy explains how Webority Technologies Private Limited ("Lumex", "we", "us") uses cookies and similar technologies on the Lumex website and application. It is an electronic record under the Information Technology Act, 2000 and should be read alongside our Privacy Policy. By continuing to use Lumex with cookies enabled, you agree to this policy. You can change your choice at any time.

02 What are cookies

Cookies are small text files a website stores on your device so it can work properly, remember your preferences, and understand how the site is used. Similar technologies include local storage and pixels. Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which stay until they expire or you remove them.

03 How we use cookies

We use strictly-necessary cookies to keep you signed in and the site working, and preference cookies to remember your choices. With your consent, we also use analytics cookies to understand how the site is used, through Google Analytics 4, Google Tag Manager and Microsoft Clarity. A cookie consent banner lets you accept or reject these non-essential cookies, and you can change your choice at any time. We do not use cookies to build advertising profiles or to track you across unrelated websites.

04 Types of cookies we use

• Strictly necessary: keep you signed in and the site secure and working. On by default; the site cannot function without them.
• Preferences: remember choices such as your currency selection and your cookie consent decision.
• Analytics (consent-gated): with your consent, we measure how the site is used through Google Analytics 4, Google Tag Manager and Microsoft Clarity. These are off until you accept them, and you can withdraw consent at any time via the cookie banner. We also use Ahrefs, a privacy-first analytics tool that is cookieless and sets no cookies.

05 Cookies we do not use

We use no advertising cookies and no cross-site or third-party tracking cookies. Cookie data is not sold or shared for marketing.

06 Managing your cookies

When you first visit Lumex, a cookie consent banner lets you accept all cookies, reject all non-essential cookies, or choose by category. Your choice is saved and you can change it at any time by clearing your cookies, which brings the banner back on your next visit. Outside the European Economic Area, the United Kingdom and Switzerland, analytics may be enabled by default until you opt out through the banner; within those regions, non-essential cookies stay off until you opt in. You also remain in full control through your browser settings. Chrome, Firefox, Safari and Edge all let you view, block or delete cookies. Blocking strictly-necessary cookies may stop parts of the site from working.

07 Third-party services

Some cookies are set by trusted providers we use to run the service and, with your consent, to measure how it is used:

• Google Analytics 4 and Google Tag Manager (Google) — site usage analytics and tag management, loaded only when you accept analytics cookies and subject to Google Consent Mode.
• Microsoft Clarity (Microsoft) — product analytics and session insights, loaded only when you accept analytics cookies.
• Ahrefs Web Analytics — cookieless; sets no cookies and stores no identifiers on your device.
• Our payment provider may set cookies during checkout to process your payment securely.

These providers operate under written data-processing arrangements, and their handling of data is described in our Privacy Policy.

08 Changes

We may update this Cookie Policy from time to time. We give at least 15 days' notice before any material change takes effect.

09 Contact